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This store has earned the following certifications.
Adjustable Comfort Our pillows are specially designed to cater to individual comfort preferences. Filled with ample shredded memory foam, you can customize the level of firmness to your liking. Whether you prefer a soft, gentle pillow or a firmer, more supportive one, our pillows allow for personalized comfort.
Cooling Technology Experience a refreshing night's sleep with our dual-sided pillowcases. On one side, you find a cooling material crafted to wick away moisture, ensuring cool and dry comfort throughout the night. The other side features breathable rayon, offering a soft and cozy surface that keeps you snug and comfortable.
Enhanced Support Our pillows combine the best of both worlds. Down alternative fibers enhance comfort and softness, while the memory foam core provides firm support. This ensures that your pillows remain plump and prevent flatness, maintaining their shape and providing excellent support.
Easy Maintenance Maintaining your pillow's quality is easy with our convenient zippered pillowcases. These are designed for easy removal and cleaning. To preserve the quality of the inner memory foam, we recommend avoiding machine washing the pillow inserts.
Important Notes Upon delivery, you may notice that the pillow has been vacuum-compressed for packaging. The pillowcases and inner pillows are individually sealed to ensure freshness. After unpacking, please allow a few hours for the pillow to regain its fluffiness and comfort.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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